Inquiries are typically answered within 24 hours during operating season.
1847 Oceanview Road
Tofino, BC V0R 2Z0
Canada
March through October:
Monday to Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
November through February:
Limited winter operations
Wednesday to Friday: 10:00 AM - 4:00 PM
Include your preferred dates, number of participants, experience level, and which guided experience interests you. This helps us respond with relevant availability and recommendations.
During peak season (June through September), we're often in the field with limited connectivity. Expect responses within 24-48 hours. For time-sensitive requests, mention this clearly in your subject line.
Final trip confirmations typically happen 24-48 hours before departure once weather forecasts become reliable. Last-minute cancellations due to unsafe conditions are part of wilderness operations.
Multi-day journeys and specialized group bookings require additional planning time. Contact us at least three weeks in advance with specific requirements, and we'll develop a detailed proposal.
Cancellations made more than 7 days before departure receive full refunds. Within 7 days, deposits are forfeited unless we can fill the spot. Weather cancellations initiated by us always receive full refunds.
Most experiences are suitable for teens 14 and older with adequate fitness levels. Younger children can be accommodated on certain routes with advance discussion about capabilities and safety requirements.
This varies significantly by experience. The tide pool discovery requires minimal fitness. The wild coast trail demands good conditioning and comfort with uneven terrain. Detailed requirements are listed on each service page.
We provide safety and educational equipment (field guides, emergency communications, viewing containers). Participants supply personal gear (appropriate footwear, rain protection, layered clothing). Detailed lists are sent upon booking confirmation.
No. Wildlife considerations and group dynamics make this impractical for guided experiences.
Most routes involve uneven terrain, elevation changes, and conditions incompatible with mobility devices. If you have specific accessibility needs, contact us to discuss what might be possible.